It has been a challenging year, but there are positives to be found, not least a wider appreciation for the great outdoors. We are eternally grateful to the staggering number of people who have given the clouds a silver lining for us by choosing to find an escape in a Venture, P&H, or Pyranha canoe or kayak.
Right now, our whole team is focused on ensuring we can meet this overwhelming demand, but we must ask your mindfulness and understanding of the challenges we face, and the steps we have taken to manage those.
Following the initial interruptions of early lockdowns, we have been working at full capacity over the last 12 months to both catch up and meet the surging demand; a highly unusual situation, as demand would usually drop with the temperature over the winter months, and we would slow production as a result.
We have trained additional staff, reconfigured machinery, and re-organised processes to increase the number of boats we can produce in any given week, but at some point, we must give ourselves a break and go paddling. The pandemic is sadly also not yet over, and occasionally some of us have had to isolate to protect our colleagues and the wider community.
Our lead times are currently therefore longer than usual, but comparatively bearable in relation to the industry as a whole; if you're considering a purchase, our recommendation to avoid disappointment is to contact your nearest dealers early to find out what stock they have available or incoming:
We are not alone amongst the many industries which are experiencing exponential increases in demand and significant backlogs resulting from lockdowns, and the global shipping network is seeing the compounded effects of this as they attempt to handle the resultant increased movement of materials and goods, whilst having to manage the same Covid-related impacts and restrictions themselves.
Of course, Brexit and the Suez Canal blockage could not have been more inconveniently timed, but we are now seeing the dust settle on these challenges. Unfortunately, shipping costs, durations, and complexities overall have not settled down, and reliability is not yet 100%/
We will do everything in our power to get product to you on time, but due to this unpredictability, we will unfortunately be unable to guarantee lead times or delivery dates for the foreseeable future. Similar to availability, please be sure to plan ahead, confirm your order with a dealer as soon as possible, and keep in contact with them for any updates as we will ensure they have the same information we do.